The number one complaint we hear from owners of grand pianos with player systems is “The piano is just too loud!” We can fix that. Rechel Piano Company manufacturers and installs the RPC© Grand Piano Mute Rail. This device positions a piece of felt between the piano hammers and strings, significantly reducing the volume of the piano. The rail can also be easily disengaged, allowing the piano to play at it’s normal volume.
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We strive to have a service technician available to answer the phone 9 to noon, E.S.T., weekdays. At other times, they will answer if they are available, but they may be doing restorations or be in the field. At these times, please leave a message and we will respond as soon as possible.